Home Security: important parts of life

I already have two Panasonic BL-C30A cameras that work ok, though not perfectly (see below). I purchased the BB-HCM371A for use outside the house. However, when I connected it to my router I got a blinking red light. According to the installation manual that indicates an internal malfunction. Although it appeared that I got a defective product I decided to contact Panasonic service to see if I was missing something. First, I sent an email and quickly got a typical reply, probably automated. The reply was simply to connect the camera to the router exactly as described in the manual, which of course I had already done. So then I called the 800 number. The automated answering service was one of the worst I have ever encountered – asking me to describe the problem in normal language but then unable to understand what I was saying. It was almost a parody of an automated answering service and I finally gave up in disgust without ever getting through to a real person. I am returning the camera to Amazon for a refund. I will definitely not purchanse this camera again and cannot recommend it.

I have had better luck with my two BL-C30A cameras but it does have some annoying bugs. For example, when accessing the camera over the internet it automatically recenters which can be quite aggravating if you want it pointing to the side.
Rating: 1 / 5

Not as advertised!!!

reviewing different models of Security cameras for the features that that I wanted. I though that I had found the right one with this camera. It is wireless at least to the network but still needs power running to it. It has a built in mic so you can hear what is going on, and it is water resistant. Panasonic advertises this unit as having a built in motion sensor to trigger an alarm to cause it to send pictures over the network and track the movement. I could not get the camera track motion or to trip an alarm on motion. I contacted Panasonic, the agent informed me that it does not come with a built in motion sensor but agreed that it was advertised to have on. He informed me that I would have to buy a separate sensor to activate the camera (set off the alarm feature), but that Panasonic did not have any products that would work. Panasonic offered to sell me a different model camera that would track and trigger an alarm with a built in sensor, but the price was more than I could buy the same camera for at a local store and the camera did not have the other major feature that I wanted and that was being made for the outdoors. Bottom line, if you want a security camera for outdoors and that will work as an alarm, Keep looking!!

Panasonic has still not corrected their advertisment!

Rating: 2 / 5